澳门太阳城-app下载

澳门太阳城-app下载


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退货和保修更换

To expedite your return request, please have product(s) in-hand to complete the request process.

谢谢你!. 您的邮件已提交. Expect a response in 1-2 business days.
你是直接从关键公司订的吗.com?
您需要退换货吗?
购买日期
你还的是动态随机存取记忆体还是固态硬盘?
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Import fees/taxes may be applicable for the selected country. 点击 在这里 欲了解更多详情

联系 your local authorized Crucial dealer from which you purchased the product.

退货及保修常见问题解答

  • Experiencing difficulty during the installation or use of a product?

    If you are experiencing an issue with installation, configuration or the product's performance, 澳门太阳城app下载建议您访问澳门太阳城app下载的 记忆中常见问题 或者澳门太阳城app下载的 固态硬盘常见问题 as they help most of our customers solve any problems they encounter with their Crucial products. If you are still experiencing problems, contact our support team for help.

  • What is the process for reseller/distributor returns?

    Resellers and distribution partners must contact their sales representative for refund and warranty replacement options.

  • My order was damaged during shipping transit

    If you believe your product was damaged in transit, please visit our 联系页面 to call or chat with us so we can send a replacement to you right away.

  • 什么是关键.com的退货政策?

    It is rare f或者澳门太阳城app下载的 customers to need to return Crucial products, but we do understand issues can happen and we are 在这里 to help. All our products, purchased on Crucial.com, come with a 45 day money back guarantee (30 days for factory recertified ssd).

    To initiate a return, you can quickly set up a return online using our online RMA tool. We'll issue you a return authorization number (RMA), and provide return instructions. Once we receive and process your return, we'll issue your refund. 这个过程可能需要长达两周的时间.

    If you ordered an incorrect product and need to exchange it for a different product. It's easy to simply set up a refund within the 45 day refund period (30 days for factory recertified ssd), and then place a new order using our Crucial® System 扫描仪 or Crucial 顾问 Tool to find guaranteed compatible upgrades.

    If you are thinking of returning product because you are experiencing an issue with installation, configuration or the product's performance, please note most issues can be easily resolved. 澳门太阳城app下载建议您访问澳门太阳城app下载的 记忆中常见问题  或者澳门太阳城app下载的 固态硬盘常见问题 as they help most of our customers solve any problems they encounter with their Crucial products. If you are still experiencing problems, contact our support team for help.

    It's possible, if the vendor you purchased from has a refund policy. You will need to contact them directly to identify your options.

  • What if my product fails to perform as expected after the return period expires?

    In the unlikely event that your product fails after the 45 day return period (30 days for factory recertified ssd), but within the product's warranty period, you can quickly set up a warranty replacement request online using our handy online RMA tool. You'll be given a return authorization number (RMA) to send back your product for replacement under our warranty terms. Once we process your return, we'll ship the replacement product. Allow 7 to 10 business days for processing.

  • 我没有在关键网站上买东西.com, can I still make a warranty claim?

    是的, our product warranties apply to our product sold through authorized resellers, and we will replace them per our warranty terms. 请注意, 一个购买凭证, 具体到ssd, 智能数据, may be required before a return authorization is provided.

  • How soon can I expect to receive my refund after I return product?

    Full or partial refunds are only offered for purchases made directly on Crucial.com. After receiving and processing your returned product(s), we'll issue the refund back to the method of payment used when placing the order, typically within 7 to 10 business days.

  • What if I have a warranty issue with a non-Crucial branded accessory that I purchased on Crucial.com?

    For non-Crucial branded product warranty claims, contact the manufacturer of the product in accordance with their warranty terms. Those warranties are not serviced through Micron CPG.

  • Am I responsible for my return shipping costs?

    是的, unless the reason for the return was due to a Micron CPG error with your order, you are responsible for returning the product to Micron CPG at your risk and expense, and it is recommended that the shipment be insured or sent by a method that provides for tracking of the package. Micron CPG is not responsible for any product that is lost or damaged in transit to us. 

    Micron CPG will ship your replacement product covered under our warranty terms to you at our expense, but you are responsible for any duties and taxes due on replacement product sent from Micron CPG.