It is rare f或者澳门太阳城app下载的 customers to need to return Crucial products, but we do understand issues can happen and we are 在这里 to help. All our products, purchased on Crucial.com, come with a 45 day money back guarantee (30 days for factory recertified ssd).
To initiate a return, you can quickly set up a return online using our online RMA tool. We'll issue you a return authorization number (RMA), and provide return instructions. Once we receive and process your return, we'll issue your refund. 这个过程可能需要长达两周的时间.
If you ordered an incorrect product and need to exchange it for a different product. It's easy to simply set up a refund within the 45 day refund period (30 days for factory recertified ssd), and then place a new order using our Crucial® System 扫描仪 or Crucial 顾问 Tool to find guaranteed compatible upgrades.
If you are thinking of returning product because you are experiencing an issue with installation, configuration or the product's performance, please note most issues can be easily resolved. 澳门太阳城app下载建议您访问澳门太阳城app下载的 记忆中常见问题 或者澳门太阳城app下载的 固态硬盘常见问题 as they help most of our customers solve any problems they encounter with their Crucial products. If you are still experiencing problems, contact our support team for help.
It's possible, if the vendor you purchased from has a refund policy. You will need to contact them directly to identify your options.